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)
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[threadtypes] => Array
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[1024] => 论坛公告
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[1625] => YZ
[1626] => 乐天堂
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[1777] => 金星
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[seodescription] => 需要菠菜公司解决的问题，请发布到这个版块
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)
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
7 s" w9 R6 q, i
8 g2 `+ b- W0 L- S4 ~4 K【论坛ID】：收米哥
) c. S' O9 n" T【公司账号绑定】已通过
9 s( ~6 W7 w* W* i【咨询驻站客服区版规】：我已阅读确认/ ~: ]$ Q: i/ z7 f, h; p
【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。8 \; m% h7 C% z$ J* I
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533, |. }8 I8 U6 F! F2 Q
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 " I8 J# L8 P5 A, @: X% C
+ `" y) C, q" H) d# ~) e好的，先别急哦~七玥这里帮您联系客服看一下怎么处理6 g: J! ?" _/ S0 D: n z
-----------------------------------------------------------------------------------------------------------------------6 I7 ?$ K$ }) Z# t; F
2 q Z1 \; U( o4 l跟进情况更新：3 E! s3 [* }* u- w* F1 L
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询8 N8 \% r2 i7 M9 f5 J" X% _
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
1 \6 q2 }* |6 R v! g$ _2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
6 R' a" {$ p# {7 @) W+ k2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询+ _7 R% e. R/ X
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评价说明：( b/ O% I$ m- l+ ]/ t2 U3 ?2 B
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
7 N" |* }/ A" W- b6 r& n2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53( R" T! }& M+ h8 N& L
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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3 j2 [6 K/ O, z. c% w( M2 h3 }* B上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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# J* {5 C0 |& g5 y0 R( a周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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天策-七玥 发表于 2021-11-6 09:53. T d7 O% W, |
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理; M/ J/ g- A; C( @
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/ d! w3 L& R9 N我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评! x1 N% x0 L/ s+ x# L3 G
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当前离线
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2 b/ v' h2 T% R其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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. B/ Q% {/ ~) c" Y% ~+ Y" X看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间6 P+ [) ], n0 _
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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