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)
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
# n$ \& R# r" y" T- G2 F# e6 g; s6 I( E
【论坛ID】：收米哥8 H/ J5 r4 o' Z6 x- A* q9 X! V0 |
【公司账号绑定】已通过
5 j: ]' K; I0 B8 C【咨询驻站客服区版规】：我已阅读确认9 B b0 I0 f g4 p$ U+ u7 l) n
【咨询详细说明】：( j' }8 O$ u% m; B8 N
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) T$ t: }$ f, p已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。) P Q! F, h. s. I% o5 I
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45339 ], G; L$ ^ d4 p4 H) S$ U1 q
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
% \+ y1 |) p7 |3 a. x
3 l2 k* ^) g$ b好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
" C0 ]* y G1 n7 i- |5 ~-----------------------------------------------------------------------------------------------------------------------
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8 N( \/ w: c0 @跟进情况更新：" [- W: a; [+ h
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询' W/ _5 l5 Z' k
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
' z/ Y. Y2 d' Z! Z2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价4 U9 x5 G* O! D t1 j
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
3 I5 D: x6 l' h7 O" d2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。0 E# O; Q( P" a' ~3 {( |4 X1 O
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当前离线
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天策-七玥 发表于 2021-11-6 09:53/ Q" X) i4 F9 q# K4 o0 |6 C9 p) m# Q
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
. \2 w d: Y$ O: R% V------------------------------------------------- ...
6 ^6 j% c5 b: U* V* g( \% w( I上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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# e+ m1 D* ^+ ?% q# R& I+ n( E
周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
0 U ^ M5 ]. R) S+ g好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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4 E! ^5 ]7 Z7 t好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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0 A, ^3 x: P: t c5 w! V2 P
其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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- A, e, i* x, G4 J看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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3 \/ v4 \3 Q2 U+ x. p9 m7 ^
您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
8 n7 p0 L8 y8 [& X* O" u本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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