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富易堂客服请进，贵司财务系统出问题了吗？
[复制链接]
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2130 小时
本月在线: 0 分钟
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0 c9 Z# j1 U. ^" w O" N' D
+ |8 k) h) d0 C$ \: c O! z3 c% |% f上午在线支付存款2百~参加贵司今日活动~存款订单支付成功~网银扣款也成功~但贵司站内却显示存款失败！. V$ e* [+ [( O- @
还有1小时活动开始~请你赶紧处理一下~谢谢$ Q' W! d+ e' I3 e0 w
咨询在线客服得知~不是掉单~是财务系统缓慢~客服说稍后调整上分~活动要求在线存款上分的~这样可吗？+ L. G4 E% X: n
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当前离线
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子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，% O8 d$ B, g4 A7 {" Z
等等就可以直接报名抢楼了，不用太担心喔！:) |
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当前离线
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2015/10/22 11:03:00 在线存款 PDRLRB1510211394428 RMB 200.00 失败8 L3 K6 _6 V% v- a6 l# _) z5 r
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当前离线
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当前离线
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问下贵司财务~多久可以处理好呢？
& X3 ^& d! r0 A目前还不确定时间 很抱歉 他们一旦上分会通知我们的
, m2 n7 ~1 R9 b& e1 z4 I2 @' h11:39:04
5 _2 v4 R4 r) n$ Z3 b2 x4 n9 p现在我查询到，存款失败呢，什么情况？？？# r3 y; ^* j; X/ k. S5 n% a: G
因为太久没有查询款项，系统会自动显示失败 j. l9 q/ u3 A. M
等等财务查询款项会帮您调整上分的: ?5 W# I; ]/ E# @
11:42:29& y7 r$ f& N$ q! S- ?% g0 B
调整上分不可以！活动要求在线存款上分的！% d0 m0 [2 @! L9 P6 ^
没关系，我会帮您备注起来的4 I4 N3 S" T5 a ?
11:43:34: \. h, M+ }: m6 X/ d, j
请你继续跟进~我再同时需求论坛客服帮助- _9 X# C" [% o1 A
嗯嗯 财务说他正在帮您调整了
6 N9 k ]0 C+ y' m6 ~& j我这里有帮您备注了～ 他们审核存款就会知道了
- J+ V( E1 G( g" R" j; e2 x' ]11:51:07
4 S( k) d& q% ? m亲 已经帮您调整上分了' B+ J! l$ {3 }6 C, T$ B
11:58:15& Y' S# E0 n" Z+ Z3 _
问题是调整上分~不符合活动要求呢？
) z) B, f5 F, E2 r8 k! ]我在咨询论坛客服呢% j7 M5 D3 u. t0 k7 s
您是特殊例子，您的确是有用在线支付存款，只是因为太久没收到款项系统变成失败
g+ t) ~; N0 k8 m' D1 _我有帮您备注起来了" t7 c( [6 P. D. R: ?$ g# C" |
11:59:47
1 n5 _1 n/ D9 A! [. t这个应该你说了不算的~要论坛客服同意才行吧？ |
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当前离线
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当前离线
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9 [( {/ d/ O, R- x& h7 n) ~
谢谢赵云解答~我9月16日PM过我的富易堂账号的~刚才也打招呼的方式说了我的账号~还需要再PM吗？ |
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