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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
" X9 h& Q% E2 b9 e. `% F
" G+ B4 _5 v3 K【论坛ID】：收米哥
, ?9 R" |- ]0 y) t- i0 g9 Q% y【公司账号绑定】已通过
. U1 X$ X) p7 U: G) G【咨询驻站客服区版规】：我已阅读确认3 M( Q5 F/ n0 M5 s5 t6 _. x
【咨询详细说明】： k+ H9 q4 f2 Z% K5 v; N0 z% q! A
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y7 U+ Z/ Q) Q0 N$ L! C已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。3 ]0 P& y' y' w" `
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
" d( l/ ]& K# g( G$ s3 `9 [公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq! L. _, j1 \% Q" E U
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% v! l4 }: f# e" H% |) x
您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间; t2 [1 Y& o8 u4 P5 n
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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% m: }. `* {3 P5 [% }$ Y
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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$ t1 q/ @) v- y+ F) \其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评% j" E' W4 H$ }+ Q
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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$ A9 p$ o9 [5 T9 l9 {7 ~ S( g好的，我们先等待客服的回复吧。 |
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天策-七玥 发表于 2021-11-6 09:538 j; d3 V- ~" @7 N. f5 p
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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. g+ _7 Q/ ?- [周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
% @. [+ {0 p9 E6 w9 x好的，先别急哦~七玥这里帮您联系客服看一下怎么处理* M( [5 X: K `% P+ ?6 C9 W
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B& V9 P- j# Y1 h& T8 j/ Q上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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, {9 L6 l5 m. P9 e9 G; @, r l好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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跟进情况更新：4 z9 t# C% N' Y7 n+ k( l- l" C
: S8 z/ j4 y0 G- R! m! S+ h! w2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询; i' y( A# T. N! Z2 M0 e
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
1 F! l2 N6 O. H( ~" ]% m2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价( B. x0 u7 n, M. ?2 E7 W
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询, X2 q2 z9 S4 t
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2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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