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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 % O; x# ?6 ?+ P; b) ?
2 v- {3 ~) ]& P+ k【论坛ID】：收米哥% p) x! I7 s( p
【公司账号绑定】已通过7 _1 [+ B, o2 R3 O! h8 Z
【咨询驻站客服区版规】：我已阅读确认6 q4 I# c5 b! f% D
【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。7 a/ h# S* J1 {# E2 N6 X
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
/ s$ x" l- ]. _1 c: t( @公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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: O2 B) J( ^ }好的，先别急哦~七玥这里帮您联系客服看一下怎么处理. C: U5 f/ O2 k; c
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7 y% c7 @! t% p2 X, t跟进情况更新：
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q; {8 x+ _0 |: c) M2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
' }) m' {% j' v3 b; g2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
$ v; P/ Q4 f5 |5 z2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价- K/ v4 k/ [5 h. D. X2 j! Y
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询2 J! B* @4 U: {3 m
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评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理6 D) J! [7 b5 X; E* e) U* L
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。# r t# b1 i3 w6 b: a
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当前离线
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天策-七玥 发表于 2021-11-6 09:538 ]2 c9 Z2 Z% R! N
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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" |' _- l- N9 q& z5 L% O. {上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:533 v) Y* Q, d& d \# H) Y
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理* s$ z. Z( q, s( Z$ `
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" v* P0 o% A/ F$ I; e& v. e% z我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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y! Z; E6 G7 e, |" l+ Q6 Z: M好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评8 L1 r! N" W/ h a* |0 a
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间# y8 }8 }, v' i: u3 c2 ?) S" `+ ]
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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