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富易堂客服请进，贵司财务系统出问题了吗？
[复制链接]
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6 P, J3 g: I7 u+ ~* k; t
. U# T4 C2 P! V4 l/ B6 V上午在线支付存款2百~参加贵司今日活动~存款订单支付成功~网银扣款也成功~但贵司站内却显示存款失败！; O& j( w4 [; ^6 F
还有1小时活动开始~请你赶紧处理一下~谢谢
- T& h- e# W3 @$ J; w咨询在线客服得知~不是掉单~是财务系统缓慢~客服说稍后调整上分~活动要求在线存款上分的~这样可吗？
0 V' q3 {: ?0 F, H) a3 S" B$ ] |
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子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，
) E1 T4 M7 E3 Z2 q" B9 W等等就可以直接报名抢楼了，不用太担心喔！:) |
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2015/10/22 11:03:00 在线存款 PDRLRB1510211394428 RMB 200.00 失败6 l5 u8 X( Y/ g% F0 ]. k8 b# o6 f% ^
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问下贵司财务~多久可以处理好呢？5 H. P! J; o1 r. I8 j
目前还不确定时间 很抱歉 他们一旦上分会通知我们的# v" v7 V# N3 ]
11:39:04, p: r: x+ U4 W
现在我查询到，存款失败呢，什么情况？？？
1 L# j( D# p5 y1 O# U因为太久没有查询款项，系统会自动显示失败
$ \; v+ S. X/ ]等等财务查询款项会帮您调整上分的
% i. N5 \9 R& Z4 R8 ?7 G7 S11:42:29
! V/ }8 G" ~, t7 a9 I调整上分不可以！活动要求在线存款上分的！
1 @$ A6 d; e) B! m6 u没关系，我会帮您备注起来的
/ z2 ~+ n1 F! X% F0 c: H) g11:43:34
* Z4 g9 U* e, }/ ]请你继续跟进~我再同时需求论坛客服帮助5 M' k5 m5 k7 W5 @
嗯嗯 财务说他正在帮您调整了4 X( V4 u; Z% T+ [$ J' y. L- K
我这里有帮您备注了～ 他们审核存款就会知道了* h5 \1 P" A+ x3 V2 P( M& \
11:51:07
% |# o7 W% `& u: g' z m亲 已经帮您调整上分了6 t4 T) i, b+ s6 p
11:58:15: ^3 H5 H- v7 Y) I
问题是调整上分~不符合活动要求呢？+ F e! f4 ?% \2 U, @( d2 d+ d) R
我在咨询论坛客服呢
6 Y, [; o) C5 T4 c8 p* r您是特殊例子，您的确是有用在线支付存款，只是因为太久没收到款项系统变成失败$ p" p3 m+ O, B4 W# y
我有帮您备注起来了
2 S7 c# }- g7 Q+ L7 ? c) I+ @11:59:47! y3 P) Y. R: g5 m" ?
这个应该你说了不算的~要论坛客服同意才行吧？ |
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富易堂赵云 发表于 2015-10-22 12:51
( c6 Y: O" W- l# i R! l子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，2 S1 `6 ]6 V# ~3 E [6 |9 D
等等就可以直接报名抢楼了， ...
谢谢赵云解答~我9月16日PM过我的富易堂账号的~刚才也打招呼的方式说了我的账号~还需要再PM吗？ |
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