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[E世博]
会员yuyiyui咨询正常投注取款收到e世博邮件疑似非法投注
[复制链接]
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本帖最后由 天策-七玥 于 2022-8-23 17:09 编辑
8 {- N( L& _0 C( |
' o% k$ D0 Z5 e( F. X! K【论坛ID】:：yuyiyui
6 e) a+ ]* I Q+ v【咨询公司】 ：E世博
. f, z3 z4 J! r) g0 g [& Q【公司账号绑定】 ：已绑定
( M4 k H6 T5 Z8 o【咨询详细说明】：2022/8/18注册的e世博，第一天正常游戏也正常出款了，然后21号的时候有空又去e世博玩，再次取款的时候就收到邮件说风控部门判定有【疑似非法投注】之行为，目前账号已停权，为避免审查期间会员持续投注，造成双方权益受损，审查期间无法解除。所有投注数据转呈各相关单位进行审查！审核时间为７个工作天，请您耐心等候审核结果。( w( r8 N: B' @; K. z* Y$ ^9 h
注：非法投注行为之定义，请您参阅【协议与规则】第11条
- @4 Q/ c2 A; P: V11.若经本公司发现会员以不正当手法<利用外挂程式>进行投注或以任何非正常方式进行的个人、团体投注有损公司利益之投注情事发生，本公司保留权利取消该类注单以及注单产生之红利，并停用该会员账号。
9 q% n4 s0 v! Y% {如有任何疑问，欢迎您随时洽询Ｅ世博24小时在线客服进行咨询，谢谢您！
4 G1 t% s0 E0 q& s) nＥ世博 客服中心 敬上
, c* A8 E9 q) _+ J: f/ J8 ]/ Z% u# [. q) W+ i1 d
希望e世博驻站客服帮我看下什么情况，尽快帮我解决
/ O% D. B J9 j( T$ }# w |
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本帖最后由 天策-九儿 于 2022-8-28 15:25 编辑 5 }6 f- b' v+ O H# o
6 H3 `4 S( y! ]6 ?8 {7 `" K3 Q七玥已了解你的问题，这里会联系客服询问情况，七玥需要提醒楼主，咨询区是让会员多一个渠道联系客服，是不强制公司客服回应的2 k! Z/ T1 D' u! q1 `$ S
---------------------------------------------------------------------------------------------------------------------" {: `/ }1 v1 z2 H
跟进情况更新：. U: d0 L. _/ N" {2 J
2022-8-23 17:10【版主回复】——版主-七玥接受咨询并转达客服( F1 u8 S: m- X2 [+ d( W$ M
2022-8-23 17:17 【客服回复】——七天审核属于正常阶段，耐心等待结束即可
" j$ E5 N6 T5 P4 Q8 O2022-8-28 15:22【版主回复】——公司已发邮件告知会员，如会员要了解详细原因，可自行联系在线客服: ~& W, I3 n9 |7 E3 i9 k e
2022-8-28 15:22【评价】——版主默认评价—中评! } Y( d9 U/ B( k) K
8 p# ?: ^9 s0 w. g
+ e+ |# g6 F5 V6 y# J评价说明：- w! T2 M/ K8 ]. | F
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
}4 R8 m; y5 ^ _2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。: Y% G6 n0 v1 {2 {8 a2 f+ T: q
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哥哥您好
; v7 [) ^% I! t8 a2 P& F很遗憾得知您的消息
, u! O0 o7 V3 g5 Ge妹也协助哥哥去询问状况
+ l$ ?+ Q$ @, _可惜妹妹人微言轻 实在没有权力去了解详细原因7 w& A- O0 V( a) H2 o
若哥哥还有任何疑问，可以谘询在线客服小姐姐的
. C* ?# s$ F/ Q, O2 i还请您谅解，谢谢！ |
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哥哥您好～+ s E" Z$ a% p- l& _5 z/ F
e妹家信誉哥哥是可以放心的呢！/ E, }+ x6 X) U/ @) w: u2 E/ f( n+ e
这是风控部门进行的正常程序唷，! s$ G$ T p9 m2 e5 m6 S0 d
待七天审核结束没问题就没事啦～
0 H! o8 H$ ? w8 C( Z; \/ d咱们先休息一阵子再出发～还请哥哥体谅并耐心等候，谢谢！ |
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E世博客服代表 发表于 2022-8-23 17:17: H0 d! |8 R) E3 R) ~) L9 z9 Z( h( p
哥哥您好～
^, p- g- f. W3 n* @* f; u$ he妹家信誉哥哥是可以放心的呢！
+ X! S; v. F0 A% Z这是风控部门进行的正常程序唷，
& b- j& t: L& f0 v第七天了，还是没有任何结果 |
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, V) R0 L7 G( b7 a0 K这两天是周末驻站客服没上班哦，需要等周一驻站客服上班了才能继续跟进 |
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; R0 P$ W1 Z% G `彻底被黑了，总共就玩了2次，自信满满说自己没问题，没想到审核来一个非法投注，本金什么的都没了，不玩了戒赌了，你们小心e世博，我敢说我绝对没有违规，e世博是黑平台了已经- p3 X" d% l$ o, @+ f2 o
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D5 Z. G# U4 o; G# ?
今天驻站客服没在，如果楼主想知道详细原因可以自行联系在线客服哦，这次的事务九儿帮你默认评价—中评 |
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/ E. T# A- p- [8 V+ r1 `( n" m$ ?2 c我要给差评，他们给不出原因的，就是黑网站，我一个玩电子和真人的能有什么非法投注，我又从来不对打，麻烦帮我改差评谢谢，不然更多人上当受骗 |
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