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~乐天堂~难道小钱也要耍无赖~~(11楼客服已回)
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本帖最后由 版主01 于 2014-1-18 19:13 编辑 - k% J: Z: q4 q$ t
) v& L$ x, E4 I9 G~~乐天堂本月第三期KENO锦标赛~活动规则明确规定~比赛时间为2小时整(晚9点至11点，北京时间)，仅比赛期间的投注方为有效。 8 b% z0 M! H5 t
截图铁证如山~比赛期间的有效投注方为816~但乐天堂却以我总有效流水不足800元为由~不派发保险投注金150~联系在线客服沟通~没想到其指鹿为马~瞎扯一气~~ $ o* Y6 x7 m" E& k# }" X5 `
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% Y3 L# [2 E3 F$ c
请别灌水！！！！！！！！！！ |
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谢谢版主在百忙之中的关心~问题已解决~
+ `/ A" g2 K3 J9 ?- }因为乐家的在线客服的处理方式适当~才打扰到论坛的~是论坛注册的~
) k+ M* U l/ _, F& h5 C. @( k! Y说真的~我本来多希望多栽花少种刺的~但好多时候种种原因~迫不得已 |
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解决就好~谢谢天使妹妹~亲亲~呵呵
( f2 E0 l" Z1 k建议一下~快乐彩流水结算是开奖时间结算的~这个与比赛明文规定的投注时间不符~请酌情修正 |
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本帖最后由 乐天使客服 于 2014-1-18 17:56 编辑
* j4 t% g! X; h v ]" D, x4 J. S6 L5 S2 r8 r: @; A- @
哥哥先别着急，天使来给您解释一下原因。
% B# P: S0 p) I7 ^" J" q因为KENO有效流水的计算时间，是根据开奖时间来计算的，您这一注虽然是在22点55分左右下注，但是开奖时间是在10分钟后，就是23点05左右才开奖结算相关流水。这就是为什么我们的客服MM查询您1月15日21:00-23:00的流水不满足800元的原因，因为快乐彩流水结算是开奖时间结算的。. B. G; C8 a4 p$ w4 t" D8 q/ w
不过后来根据天使的查询，哥哥您当时10:55分确实有投注391元，加上之前的流水也达到领取50%保险返还的条件，所以您的参与活动的150元保险金，天使会在稍后补派给您。:)
/ S7 `: H6 V) e( y z8 i要感谢哥哥对乐天堂KENO锦标赛的支持 |
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