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[E世博]
会员yuyiyui咨询正常投注取款收到e世博邮件疑似非法投注
[复制链接]
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本帖最后由 天策-七玥 于 2022-8-23 17:09 编辑
7 E, \# s' X1 ]# v% s# s
6 }; A G- g! L4 ^* G9 k【论坛ID】:：yuyiyui
. O1 @/ S) \: b( \【咨询公司】 ：E世博
5 Z+ u6 {, c; N7 A【公司账号绑定】 ：已绑定" F6 |5 j! b! |. v% c
【咨询详细说明】：2022/8/18注册的e世博，第一天正常游戏也正常出款了，然后21号的时候有空又去e世博玩，再次取款的时候就收到邮件说风控部门判定有【疑似非法投注】之行为，目前账号已停权，为避免审查期间会员持续投注，造成双方权益受损，审查期间无法解除。所有投注数据转呈各相关单位进行审查！审核时间为７个工作天，请您耐心等候审核结果。
7 E9 L( ^2 L/ x4 @4 m: Y4 d& d注：非法投注行为之定义，请您参阅【协议与规则】第11条# p! m a2 F0 W; Y( _
11.若经本公司发现会员以不正当手法<利用外挂程式>进行投注或以任何非正常方式进行的个人、团体投注有损公司利益之投注情事发生，本公司保留权利取消该类注单以及注单产生之红利，并停用该会员账号。( d$ T! v( C k4 j5 R4 W
如有任何疑问，欢迎您随时洽询Ｅ世博24小时在线客服进行咨询，谢谢您！8 w( M3 _' Q+ P# k' D4 ]* a
Ｅ世博 客服中心 敬上
]0 ^. O' s# m) J, }2 _7 S6 I8 m9 Q5 v: V( @
希望e世博驻站客服帮我看下什么情况，尽快帮我解决
D9 l# Q# Z [ |
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本帖最后由 天策-九儿 于 2022-8-28 15:25 编辑 3 R* e% [1 h/ f# N
6 O# u+ c5 o4 [# _% V( }七玥已了解你的问题，这里会联系客服询问情况，七玥需要提醒楼主，咨询区是让会员多一个渠道联系客服，是不强制公司客服回应的
4 M% v- y2 e& V) Q/ x- F---------------------------------------------------------------------------------------------------------------------
9 D* A* m( K4 o6 i9 G跟进情况更新：5 k# Q( C: u5 Y2 o
2022-8-23 17:10【版主回复】——版主-七玥接受咨询并转达客服4 M- f1 m, B5 k8 x2 U% k
2022-8-23 17:17 【客服回复】——七天审核属于正常阶段，耐心等待结束即可
- v) F W, ~9 ?, M6 K5 ^2022-8-28 15:22【版主回复】——公司已发邮件告知会员，如会员要了解详细原因，可自行联系在线客服: H0 m: }& m& A8 U$ H
2022-8-28 15:22【评价】——版主默认评价—中评9 V" m9 R, P1 V% e Z6 a2 h
5 m+ o) i5 I7 ]' c3 U7 \% `
1 z$ t0 i7 {3 p7 B9 N- y评价说明：2 s% x+ a+ p( X$ B* r" i; t* J- I
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
+ r- p8 |# M, e# _- C/ @0 f2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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哥哥您好
( y2 r0 C& p" i3 C: R( g: x很遗憾得知您的消息
% A& \/ @. W- \: ke妹也协助哥哥去询问状况
, Y7 i9 Y" R0 S可惜妹妹人微言轻 实在没有权力去了解详细原因
8 Z% D% M |' G* |1 r9 f' @若哥哥还有任何疑问，可以谘询在线客服小姐姐的
1 W1 ` L' Q/ r z: S( r还请您谅解，谢谢！ |
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哥哥您好～
' O$ g4 f6 C' b. A. X- o( n& H6 ?e妹家信誉哥哥是可以放心的呢！
* y6 F; R" s# g% L3 I }4 A这是风控部门进行的正常程序唷，) q4 \, @3 z5 K8 H( J/ o
待七天审核结束没问题就没事啦～% r8 K8 z9 z7 Q/ A; R
咱们先休息一阵子再出发～还请哥哥体谅并耐心等候，谢谢！ |
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E世博客服代表 发表于 2022-8-23 17:17% @: m! {# E# H6 R3 w0 n2 [
哥哥您好～
- R0 K0 Q0 ~! o# u+ ie妹家信誉哥哥是可以放心的呢！ ?- P* o# T/ a) A7 e' Z
这是风控部门进行的正常程序唷，
" I( L$ |0 g- p; w% m+ C6 f好的 |
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5 A% I. c4 L% E1 ~4 F! q
第七天了，还是没有任何结果 |
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) I0 S! g. K" u d( I. H这两天是周末驻站客服没上班哦，需要等周一驻站客服上班了才能继续跟进 |
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: s z. `* {! } |+ l! Q彻底被黑了，总共就玩了2次，自信满满说自己没问题，没想到审核来一个非法投注，本金什么的都没了，不玩了戒赌了，你们小心e世博，我敢说我绝对没有违规，e世博是黑平台了已经" t7 \; H/ O% B$ f) _
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a- [; ]: N1 b# ?今天驻站客服没在，如果楼主想知道详细原因可以自行联系在线客服哦，这次的事务九儿帮你默认评价—中评 |
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; V5 i8 Q3 c5 q6 z( D' j, Z6 ~! D
我要给差评，他们给不出原因的，就是黑网站，我一个玩电子和真人的能有什么非法投注，我又从来不对打，麻烦帮我改差评谢谢，不然更多人上当受骗 |
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