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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
$ @# S D+ n2 ?3 A( B9 r, {3 N5 Q1 N) ?
楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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2 ] [! P, a4 R8 Y+ m& F: i-----------------------------------------------------------------------------------------------------------------------
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" q9 t$ r x$ v; p1 C6 r会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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& |% @; d! }$ [7 [: k: D8 \跟进情况描述：0 g4 \, w5 r }- J! y, ~' B# n
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
8 U) S( a! b2 b3 P1 `2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
6 g8 S. I, n3 W/ v2021-8-23 23:04【会员回复】——已到账
7 i; C! z9 A) F2 G; c( l% h2021-8-23 23:04【会员评价】——好评- F6 s2 d B; M) ^5 @' u
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本次咨询总结：
5 g& G+ H* B3 r本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
% ]- v# g4 y3 @$ r2 v0 |' W审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。3 n4 s: |4 B! H: ?
* R0 m' C' t1 h9 G评价说明：3 @9 U- c3 W1 X% `
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理 z" G$ ]' z( ^( B; S* q; |7 b
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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您好，亲爱的会员：; w5 H4 `' G6 p3 }- B* V
抱歉为您带来不便！
4 O# r( l" E, `4 y5 H经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
! r% y* @- H9 R( S; U* q' U: O如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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" c+ }- `6 k" ?- t/ e5 L评价说明：
2 H) Y8 ]8 f1 E1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理# u" b0 W' _& p
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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8 N/ {* ~5 f* i; m$ H$ C
感谢您的好评 |
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