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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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& W! t$ z- h( B. D) _3 m8 a+ l( a楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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跟进情况描述：
- k/ v* u, `$ t2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服: D+ P6 ~2 }4 _4 x8 [4 J! |
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
; Y* W2 M1 u6 N* {( R* y, v. V1 D2021-8-23 23:04【会员回复】——已到账9 P0 ~" `9 l4 A" s1 Q3 m+ k. \6 z3 X
2021-8-23 23:04【会员评价】——好评7 w! d2 ~8 R) f
4 o' W/ F* \3 J4 G/ i m本次咨询总结：* K1 Z7 l3 p& M. } N% J0 L4 h' A
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
9 d2 K' ]( s; \8 Y% Y审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。! @: A9 k! K. h7 ~
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评价说明：: F2 Y+ W, x4 Q) H! K; N* M( t {9 M8 m" i: [
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理& H8 k% T9 g, W/ H2 s
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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您好，亲爱的会员：
* D/ \7 {4 Y# Y" j3 F抱歉为您带来不便！4 J# r. H$ R5 p( r0 g" D
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？- B# V/ s( ?/ g4 V2 E2 _
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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, m& u) P* j' _; {7 \" [评价说明：
0 q! k4 Y( D6 B0 o3 l' L6 G1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理+ F; C1 t$ P! N; \, J) c& s
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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本月在线: 66 小时
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, g8 L3 Z9 _4 P, K9 M1 a! J: w( }
感谢您的好评 |
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