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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑
- g8 Q. y& y. J0 f7 {+ E: _. @( q4 ?
【会员论坛ID】：iwatch4 w& J& X' t6 F. r0 B' F0 z
【咨询公司】： 头头
3 |+ |# M, O+ j+ U【咨询内容】：3 T& y* u5 O5 F0 B N
! @) K. r K: U1 M昨天在你家注册了个账号，今天参加活动存了1018。
0 }9 Y+ N0 l. }/ B+ c# R/ f0 @& F3 Y* h! v4 \; r
中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。
' }. Z1 j: G# r( n" _% q难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？7 D9 q7 w/ l7 F2 Z
+ W4 v/ y/ Z5 C4 \- @' {4 \到现在还没回复我的资金的去向，真有这么难？* w6 K+ C- n- G6 I# F: f0 ~1 d* `! F
; F' H6 I7 X" E: z3 S帮我追问一下，我转的两笔款去哪里了~ （附截图）' s: m5 E* H0 o
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* o" z; Q8 I9 t
谢谢~ ?$ {, H% V+ s) T
下午就找了在线客服，一直没能解决，好像很难一样？2 O# l8 |9 G& C* ~! `
这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。
3 Y. d# h6 P5 U6 |0 ~% q5 N |
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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% c' C6 a, E# R1 b现在已经在提款审核中，但是还是没有得到任何解释。( k: ]: m+ Q6 u
如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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$ t5 N9 z4 [- V7 w1 p3 q9 K当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.59 f8 L) {6 [9 m# \; e6 X
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这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。8 {. p2 Q1 e5 R9 Q$ G% }3 ^5 ?/ d
$ A7 z) R8 ?+ C+ `' N! [ G% A只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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iwatch 发表于 2017-8-15 10:55% A; Q$ o7 ~3 O U0 t
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
( }$ h% _% y/ U$ X& U" s ^% b
$ W0 o! ~- Z6 A1 H7 a) Z这个问题绝对不是这 ...
7 p- @2 u3 m# d0 V5 I/ v您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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4 h0 y2 }+ K* m; i% a" O E: C客服妹妹，我最后说一次。, f1 O2 N6 X& K0 e% S8 w, j; G
昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
# ]: w5 v0 q6 e; S按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。
3 ^% @) i6 R( Q }
7 v* U0 D# l( b8 p然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。) }5 y; }; w; B. p
虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。
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当前离线
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8 Q; g q2 D6 d/ f5 E资金到账了，在线客服真的很不给力。
$ d: Y. h: r9 f7 U* H* P* Y1 D就评一般吧。 |
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