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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到
' `$ t2 ]% Q; t: [: ~0 f- x目前等待中 有经验的老哥过来说一下这种情况有遇到过没) x4 |1 g+ C2 q& E9 F4 S4 ]
1 ?4 v+ ~: i$ i8 r; K9 U% t
| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑 % B, j$ Y$ `2 ^8 T
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亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈
9 h2 P+ s- F8 i/ a9 q----------------------------------------------------------------------------------------------------------------------6 k. j* Q. M& a2 P
跟进情况更新：. l7 }+ K* O. w* x8 V3 T$ t0 n& a
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服
+ H; r* D0 {0 G; P+ V2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可5 A% a# w8 {8 U+ d) h8 i
2023-11-8 13:30【会员评价】——好评结束本次咨询: X. X. w9 K, K: g2 r
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评价说明：) j0 F, X* _, A; j0 V" P
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理5 U: w! k5 K) ?3 Z/ x
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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- v% i6 j) { b" h6 R你好，这边没有收到您的邮件哦。
* P: _6 X& _9 W& L4 O) C h. D我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。; f G5 {: Z, g9 z9 o
您只需提供身份证件【正反面即可】
0 o d+ y' b9 [( ]6 `! d- ]& Y, ^5 k8 b* G
这边可以私发我您发邮件的截图嘛？ |
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7 d/ x" J' B2 c, d; @( a0 U可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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12BET客服代表 发表于 2023-11-8 09:09
4 z5 p$ V8 S1 M7 ?% }" Y你好，这边没有收到您的邮件哦。
# v3 @% \3 e4 U我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。: x3 F6 a; X- z+ L z& p* P6 N
您只 ...
如何私发给你 |
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+ Y! {* \7 N& g我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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9 f# ^% e3 y, E
已经发送了 收到了没 |
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7 g# [& w( }- L- A% x1 a1 V怎么和你私信 |
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5 T q8 f$ G4 ?+ _' D/ t! X6 Q
我在论坛无法给你发送短消息 只能阅读你发给我的 |
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9 N4 J7 h4 C) q4 K0 j/ ^: c% H
我的权限不够 |
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% B, w* g% [% R' B. K) ~- i还是没收到哦，我让客服联系您了 |
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- B% \ \' @4 o8 s' ]因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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3 j, I& X( }7 I* s您好这个与账户资金无关的，1 I. X- [$ ] |0 W* _0 ^$ v
为了客户资金安全及避免洗钱活动6 d0 e A5 o. c- m y& z z
我们一般都是由系统随机抽查的以确保是本人进行游戏
! K d3 q* a: V% f) H8 z这样一来可以减少资金冻结事件
) g" ?) |' i2 N9 _希望您理解及配合 |
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